Built for Case Managers,
by Case Managers
Acctrak™ is a purpose-built case management software that helps you take control of every step, from intake to resolution. Reduce manual admin, improve reporting accuracy, and keep all stakeholders aligned. Built in Canada and fully SOC 2 and PIPEDA-compliant.
Everything You Need. Nothing You Don’t.
Live Dashboard and Insights
Say goodbye to fragmented workflows. Monitor case activity, deadlines, and outcomes in real time from your customizable dashboard. Stay proactive with up-to-date information at your fingertips.
Customizable & Comprehensive Reporting
Leave poor or incomplete reports in the past. Generate detailed, exportable reports tailored to meet audit requirements and identify trends quickly with flexible reporting tools.
Collaborative Case Access
Avoid communication gaps with reliable shared access. Team members and relevant stakeholders can track claims, share notes, and update files transparently for seamless coordination and reducing duplicated efforts.
Automated File Transfers & HRIS Integration
Eliminate manual handoffs with secure SFTP file transfers of employee eligibility data and HRIS integrations that automatically generate referrals.
See Acctrak™ in Motion
You’re Never On Your Own With Acctrak™
From implementation to everyday support, you’ll work with a dedicated team of case management and software experts. Get expert guidance for:
See What’s Possible
With Acctrak™
With Acctrak™, organizations have been able to spot trends and close gaps, shorten return-to-work timelines, align HR and leadership, support employees more effectively, and act faster with real-time insights.
Boost Resolution Rates with a System Built for Speed and Accuracy
Flexible Plans For Long-Term Success
Whether you're managing a small internal team or a large, multi-department operation, Acctrak™ offers flexible pricing tailored to your organization's size and setup. No hidden fees. No add-ons you won’t use. Just purposeful features that make a difference.
Core
Ideal for organizations needing a fast, structured implementation
Bespoke
For organizations seeking full alignment with internal protocols & practices
Advanced
For organizations seeking expert guidance and continuous collaboration to drive real impact.
Trusted by Teams Across Canada
What Professionals Are Saying About Acctrak™
“What stood out to us was how configurable Acctrak™ is. It was designed with disability management in mind, but we’ve reshaped it to handle everything from long-term disability cases to single-day absences like personal or medical leave. If you need to track it, Acctrak can be configured to meet your business needs.”
“We couldn’t have done this on our own. What made the difference was working with a team that truly understood the system and our needs. Acctrak isn’t just software—it’s backed by people who help you configure it into something that really works for your organization.”
“The biggest win for us has been Acctrak’s ability to integrate with our partners. It connects seamlessly with our administration system and payroll provider, eliminating duplication and manual entry. That level of integration was critical for us—and hard to find anywhere else without paying for a much larger, more expensive platform.”
"Before Acctrak™, we had claims scattered across different modules and endless spreadsheets. It was confusing, risky, and inefficient. Now everything is in one place, with a consistent flow no matter the case type. That’s given our team confidence and eliminated the risks that come with manual processes."
"For us, it wasn’t just about speed—it was about accuracy, visibility, and control. Acctrak™ has made our processes more thorough and reliable. Even if some tasks take the same amount of time, the ability to track and report properly is where the real value lies."
"In our world, a case is anything that requires multiple touchpoints over time—weekly indemnity, LTD, personal leave, paid medical leave. Acctrak™ is built for that. If you’re managing multi-touch cases, whether short-term or years long, the system gives you the flexibility to track whatever you need."
Is Acctrak™ Right For You?
Can Acctrak™ adapt to our internal processes?
Yes, Acctrak™ is designed to flex around the way you work. Whether you need custom reporting views, tailored user permissions, or workflows that mirror your internal structures, our team will help you configure the platform to fit your organization.
How can Acctrak™ support a better return-to-work experience?
Acctrak™ makes the return-to-work process more transparent and collaborative across all stakeholders. With centralized case files, real-time updates, and secure communication tools, everyone stays on the same page. This cohesive ecosystem leads to less back-and-forth, fewer delays, and promotes a more supportive experience for employees.
What kind of support do we get after implementation?
You’ll have ongoing access to a dedicated support team made up of seasoned professionals. From troubleshooting to new feature rollouts, you’ll always speak to someone who understands your day-to-day operations.
Will Acctrak™ integrate with the tools we already use?
Yes. Our team will work with you to understand your current tech stack and identify integration opportunities where it makes sense. We’ll make sure Acctrak™ fits seamlessly into your ecosystem.
Is Acctrak™ secure and compliant with Canadian regulations?
Absolutely. Acctrak™ is hosted in Canada and fully SOC2 and PIPEDA-compliant, with built-in safeguards to protect sensitive personal and health data. It’s built specifically for Canadian organizations that need a secure, privacy-first approach to claims management.
Let’s Talk About Your Claims Process
See how Acctrak™ can simplify your claims management. Book your personalized demo or reach out to our team if you have any questions today.
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